Part XIV + corpus guides · 16 article summaries

Treat a data match as a lead—not an automatic adverse action.

Matching programs, protected FTI, identity/death/income review, incarceration and fugitive-felon matches, plus the M21 table of contents and prologue.

16 of 16 article summaries shown

XIV.1

Matching programs—general

Treat match data as a lead requiring identity verification, evidence review, controlled development, due process, and documented disposition.

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XIV.2.A

SSA income match

Verify matched identity/income, obtain needed evidence, recalculate the affected income-based award, and give due process.

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XIV.2.B

SSA death-file match

Confirm identity and death before stopping benefits; resolve false matches and develop survivor actions.

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XIV.2.C

SSN verification

Resolve SSN mismatch through acceptable identity evidence and correct all affected records without creating duplicates.

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XIV.3 · newer capture (2026)

Age-100 review

Verify the beneficiary is alive, identity/payment remains correct, and required award/fiduciary action is complete.

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XIV.3 · historical capture (2021)

Age-100 review · historical duplicate

This older 2021 capture uses different work-item controls. Use the newer 2026 article for the retained current procedure, including its EP 130 instructions; keep this copy for historical comparison.

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XIV.4.A

FTI match—general

Use Federal tax information only for authorized purposes and follow the special access, development, and disclosure rules.

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XIV.4.B

FTI safeguarding

Restrict access, storage, copying, communication, and disposal of FTI; ordinary claims-folder access rules are insufficient.

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XIV.4.C

FTI pension/DIC audit

Verify matched income, develop discrepancies, recompute entitlement, and apply due process without disclosing protected FTI improperly.

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XIV.4.D

Income Verification Match

Process IVM data through restricted controls, verify income, calculate the award effect, and document/notify lawfully.

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XIV.5

Return-to-active-duty match

Confirm active-duty dates and identity, adjust compensation with notice, and control restoration after discharge.

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XIV.6

Duplicate-payment review

Verify that payments are truly duplicative, identify the correct beneficiary/award, and correct them with due process and debt controls.

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XIV.7

Incarceration match

Verify beneficiary, conviction, confinement type and dates before adjusting benefits or considering apportionment.

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XIV.8

Fugitive-felon match

Develop warrant/offense/status facts under the current statutory rule before proposing or taking award action.

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M21 Part C

M21 table of contents

Use this as the navigation map for the manual; it does not independently create a claims-processing rule.

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M21 Prologue

M21 prologue

Use the prologue to understand authority, organization, update practice, and how procedural guidance should be applied.

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