Shared module · CA, VSR, and RVSR task map

Decision and quality closeout

Use one final control layer before any action is authorized and released. It maps the completed work to the QRT task structure without replacing the procedure that governs the issue.

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Quality is a control, not a shortcutA checked box records your review; it does not establish that a determination is legally or procedurally correct. Open the linked source whenever the outcome is uncertain.

Before final action

Release only after the full scan

Source issue to check: M21-4 6.C.a says CA Tasks 1–4 are critical; 6.9.a still says five. The manual has not reconciled those statements.

Reviewed changes and handling notes · 2026-09-06

The changed CA critical-task range does not change the existing identity, EP-control, records, or closeout questions. The chapter contains conflicting statements about the number of critical CA tasks.

  • M21-4 6.C.a and 6.9.a: Appendix C.a now identifies CA Tasks 1–4 as critical for employee quality totals. Paragraph 6.9.a still says five critical CA tasks. Use the current CAIQR checklist identified in C.a and obtain clarification of the conflict before relying on a task count for a quality calculation.
  • M21-4 6.C.c; Appendices A and B: The underlying CA, VSR, and RVSR task descriptions used by this tool did not change in this refresh. The shared opening and closeout checks remain applicable. This tool does not calculate employee quality scores.

Review covers the changes and their effect on existing guidance. It does not establish a complete decision path for this article.

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